hibjee Terms and Conditions

By using hibjee's website, mobile platform, and all related services, you are considered to have fully read, understood, and accepted these terms and conditions. If you do not agree with these terms, please refrain from using our services.

hibjee operates a safe and reliable online casino and betting platform for all eligible users in Bangladesh. All our services are applicable only to individuals aged 21 and above.

1.1 Eligibility Requirements

• You must be 21 years of age or older.
• You must not reside in a jurisdiction where online gaming is legally prohibited.
• You may hold only one account.
• You must act on your own behalf — managing an account on behalf of someone else is strictly prohibited.
• You agree to comply with our responsible gaming policy.

To open an account with hibjee, you must provide accurate and truthful personal information. If any false or incomplete information is provided, we reserve the right to suspend or cancel your account.

2.1 Information Required at Registration

• Full legal name (as per national identity card)
• Active mobile number and email address
• Date of birth (for age verification)
• Bangladesh address

2.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. Allowing anyone else to use your account is strictly prohibited. If you suspect that unauthorized access to your account has occurred, notify our support team immediately.

2.3 Identity Verification (KYC)

hibjee reserves the right to verify your identity at any time. Failure to provide requested documents (such as a national identity card, passport, or driving licence) may delay the withdrawal process.

hibjee supports the most popular payment methods in Bangladesh. All transactions are secured by SSL encryption.

3.1 Deposits

• Minimum deposit: ৳300 per method.
• Supported methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Deposits are generally credited to your account instantly.
• You must use a payment account registered in your own name.

3.2 Withdrawals

• Minimum withdrawal: ৳800.
• Withdrawals are generally processed within 10 to 45 minutes.
• Withdrawals must be made using the same payment method used for the deposit.
• Large withdrawals may be delayed until identity verification is complete.
• Withdrawals may be temporarily suspended if fraud is suspected.

3.3 Fraudulent Activity

Chargebacks, payment fraud, or any other dishonest transaction attempts will result in immediate account closure and forfeiture of balance. We reserve the right to report such activity to the relevant authorities.

hibjee offers various bonuses and promotional offers. Each offer is subject to its own terms, and the general conditions are described below.

4.1 Welcome Bonus

• 200% bonus on the first deposit, up to ৳5,000.
• Example 1: Deposit ৳1,000 → ৳2,000 bonus → total balance ৳3,000.
• Example 2: Deposit ৳6,000 → ৳5,000 bonus → total balance ৳11,000.
• Wagering requirement: 25 times the bonus amount received.
• The wagering requirement must be met before the bonus can be withdrawn.

4.2 General Bonus Rules

• Only one welcome bonus may be claimed per account.
• Winnings earned using a bonus are withdrawable, but only after the conditions are met.
• hibjee reserves the right to modify or cancel the bonus programme at any time.
• Misuse of promotions (such as claiming bonuses through multiple accounts) will result in forfeiture of the bonus.
• Details of the VIP cashback programme are subject to separate terms.

hibjee is committed to ensuring a fair and transparent gaming environment for all users. Every game on our platform is operated through Random Number Generator (RNG) technology.

5.1 Prohibited Activities

• Playing games using automated software, bots, or scripts.
• Any attempt to manipulate game outcomes.
• Colluding with other players to manipulate games.
• Exploiting bugs or errors in the system to gain an unfair advantage.
• Using the platform for money laundering purposes.

5.2 Technical Issues

If a game is interrupted mid-round due to a technical issue, the bet for that round is generally refunded. However, system records will be considered final. hibjee is not responsible for transactions that occur due to technical errors.

hibjee's VIP programme has five tiers. Based on your gaming activity, you can advance to higher tiers and enjoy greater benefits.

6.1 VIP Tiers and Cashback

• Bronze: Up to 0.2% cashback per week.
• Silver: Up to 0.5% cashback per week.
• Gold: Up to 0.7% cashback per week.
• Platinum: Up to 1.0% cashback per week.
• Diamond: Up to 1.2% cashback per week.

Decisions regarding VIP tier changes are entirely at the discretion of hibjee. Certain conditions may need to be met before cashback becomes withdrawable.

hibjee places the highest importance on responsible gaming. We believe that gaming is for entertainment, and we are always working to ensure it does not have a negative impact on anyone's life.

• You can set your daily, weekly, or monthly deposit limits.
• If needed, you can apply for temporary or permanent self-exclusion.
• If you experience gambling-related problems, visit our Responsible Gaming page.
• Parents are advised to use parental control software to prevent minors (under 21) from accessing accounts.

Protecting your personal information is very important to us. We use SSL encryption and modern cybersecurity technology. Details of how your information is collected and used can be found on our Privacy Policy page.

• Your information is not sold to third parties.
• Anonymised data may be analysed for service improvement.
• You may request access to or deletion of your data.

hibjee reserves the right to suspend or permanently close an account without prior notice in any of the following circumstances:

• Any violation of these terms and conditions.
• Providing false or incomplete information.
• Operating multiple accounts.
• Activities related to fraud, deception, or money laundering.
• Threatening or abusive behaviour.
• Accessing the platform from a prohibited jurisdiction.

In the event of account closure, if no dishonest activity is proven, any valid balance will be returned. However, bonus balance will be forfeited.

hibjee is not liable for the following:

• Game losses caused by internet disconnection.
• Delays or errors by third-party payment providers.
• Unauthorised access to a user's account where the user has not maintained proper security standards.
• Financial losses due to technical issues or server failures.
• Unforeseen circumstances (force majeure) such as natural disasters or government orders.

In the event of any dispute or complaint, please contact our support team first. We aim to resolve all complaints promptly through 24/7 live chat in Bengali.

• After a complaint is submitted, our team will provide an initial response within 48 hours.
• Complex matters are targeted for resolution within a maximum of 7 working days.
• Records of all complaints are maintained.

hibjee reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will provide notice via the registered email or on the platform. Continued use of the platform after changes will be considered automatic acceptance of the new terms.

The latest version of these terms and conditions will always be available on this page. It is recommended that you visit this page regularly to keep your account active.